Speakers Bureau

Please browse our list of selected speakers from the Rutgers University School of Public Affairs and Administration and from the field of performance measurement and management at large.

These knowledgeable experts have agreed to be listed here and are available for speaking engagements covering their areas of expertise. Please note that speakers and organizations agree on logistical and compensatory terms directly, independently of PPMRN.

Rutgers University SPAA Speakers

Alan R. Shark, D.P.A., CAE

Dr. Shark is an Assistant Professor at the School of Public Affairs and Administration at Rutgers-Newark where he teaches a masters level course on technology and public administration. Dr. Shark is also the Executive Director and CEO of Public Technology Institute (PTI).

Dr. Shark's career has spanned over 25 years as a highly recognized leader in both the nonprofit management and technology fields, with an emphasis on technology applications for business and government. He is an author and Executive Editor of the soon to be published book CIO Leadership for States: Emerging Trends and Practices (Spring 2011). Dr. Shark also was Executive Editor of the book CIO Leadership for Cities and Counties: Emerging Trends and Practices (2009) as well as Beyond e-Government: Measuring Performance (2010) and Beyond e-Government & e-Democracy: A Global Perspective published in 2007.

His work has been supported by the Alfred P. Sloan Foundation, the U.S. Department of Energy, the United Nations UDESA, and the International Telecommunication Union (ITU).

Dr. Shark has developed one of the first national certification programs for local government CIOs that PTI is offering in partnership with Rutgers University's School of Public Affairs and Administration (SPAA). This 12-month certification program is designed to help executives develop the necessary skills to be a successful local government CIO, share knowledge and experience with peers and raise their professionalism as technology practitioners.

Before coming to PTI, he was president and CEO of the American Mobile Telecommunications Association. At the Water Environment Federation, he was the associate executive director for marketing and communications, and publisher. Dr. Shark was elected a Fellow of the National Academy of Public Administration, as well as a Fellow of the American Society of Association Executives and a Fellow of the Radio Club of America. He received a doctorate in public administration from the University of Southern California and the MPA degree from Baruch College in New York.

If you would like Dr.Shark to speak at your event, please contact: ppmrn@andromeda.rutgers.edu.

Gregg Van Ryzin, Ph.D.

Dr. Van Ryzin is an Associate Professor in the School of Public Affairs and Administration. Dr. Van Ryzin's research focuses on the use of surveys and other social science methods to measure the performance of government and nonprofit organizations and to evaluate program outcomes. He also conducts research on citizen satisfaction with public services and other public attitudes toward government.

He teaches courses in statistics, research methods, program evaluation, and performance measurement and has published over 25 articles in scholarly journals in the fields of public administration, policy analysis, and urban affairs. He is also author (with Dahlia Remler) of Research Methods in Practice (SAGE Publications: 2010).

Prior to joining Rutgers University, he was on the faculty of the School of Public Affairs, Baruch College / CUNY, where he served for eight years as the faculty director of the Baruch Survey Research Unit. Prior to becoming an academic, he had a post-doctoral professional career in evaluation and survey research in Washington, DC. He received his PhD in psychology from the City University of New York in 1991 and his BA in geography from Columbia University in 1985.

If you would like Dr. Van Ryzin to speak at your event, please contact: ppmrn@andromeda.rutgers.edu.

Speakers in the Field

 

If you are interested in inviting any of the speakers below to your next event, please email ppmrn@andromeda.rutgers.edu.

Paul Epstein    Arie Halachmi    Chuck Half    Michael Jacobson    Patrick Morgan    Howard Rohm

Paul Epstein

Epstein is Principal of Epstein & Fass Associates and has over 25 years experience in public service performance measurement and improvement, strategy management including balanced scorecards, and sharing innovation.

In 2003, he received the American Society for Public Administration's Harry Hatry lifetime achievement award for distinguished performance measurement practice.  He led the development of the Effective Community Governance and Community Balanced Scorecard methodologies, selected by the Public Health Foundation as models to bring a new strategic community focus to public health quality improvement. These models can build directly on the nationally accepted Essential Services of Public Health and emerging public health accreditation standards for a systemic focus on improving health outcomes.

His many publications include three books, Using Performance Measurement in Local Government (1984 & 1988), Auditor Roles in Government Performance Measurement (lead author, 2004), and Results That Matter (lead author, 2006).

He chaired an ASPA committee that was cited by the U.S. Congress in passing the Government Performance and Results Act of 1993. That year he also assisted Vice President Gore's National Performance Review. Prior to that he worked as the Manager of Citywide Productivity for the New York Mayor's Office, where he initiated integration of productivity improvement with the budget process, leading to over $1 billion in annual productivity savings and revenue. Epstein has an engineering degree from MIT, and has taught graduate public management at NYU, the University of Hartford, and Baruch College.

Arie Halachmi

Dr. Arie Halachmi has been recently selected as the recipient of the 2010 Paul P. Van Riper Award for Excellence and Service from the American Society for Public Administrators (ASPA). This award pays tribute to an ASPA member who has made significant contributions to both the academic and practitioner communities of public administration.

Dr. Arie Halachmi holds the rank of Professor at Tennessee State University (USA) and Research Professor at the Center for Public Administration Research at Sun Yat-sen University (China). From 1995 to 2001 he was a Fellow of the Dutch Institute of Government and a Visiting Professor at the University of Twente (NL). He is a pracademician (a practitioner who became an academician) with a rich track record of publications on public sector performance, program evaluation and policy analysis.

Dr. Arie Halachmi earned his doctoral degree in Policy Sciences with Distinction in 1972. He is the author of more than fifteen academic books, hundreds of chapters and scholarly articles. He served as a consultant to public and not for profit agencies at all levels of government in the USA and more than twenty other countries in Europe, Asia, Australia and South America. His work and academic achievements have earned him many awards and accolades in the USA and abroad.

Chuck Half

As Manager of Pittsburgh's Management and Performance System (PittMAPS), Half is responsible for both implementing a performance management system and determining day-to-day opportunities to coordinate initiatives to improve the delivery of city services. Approximately forty percent of his time is spent working directly with 19 departments and authorities, and the other sixty percent is focused on developing PittMAPS.

Prior to becoming PittMAPS Manager in the Office of Mayor Luke Ravenstahl, Half was a business process transformation consultant. In that role, he worked with over seventy-five Fortune 500 and mid-size industrial firms on their factory automation, supply chain, and performance measurement systems. His responsibilities included analyzing business processes, documenting work flow processes, achieving measurable cost reductions, and increasing the delivery of services to customers. Half also has been a technology manager, administrator, and high school teacher of woodworking and mathematics at the School District of Pittsburgh and other non-public schools.

Half has a Masters of Administration and Supervision from Antioch College and Bachelors from Lehigh University, where his major was Social Psychology with a minor in Metallurgical Engineering.

Michael Jacobson

Michael Jacobson is the Performance Management Director for King County. He is responsible for performance management activities for seven executive agencies and for launching “KingStat,” a regular reporting and discussion forum of performance measurement information. Responsible for integrating measures in the budget process, and supporting a performance management training program, Jacobson is also working to create a comprehensive performance management framework with other branches of county government.

During his brief tenure, King County’s newly revised performance measurement report, King County AIMs High: Annual Measures and Indicators, won the prestigious national "Certificate of Excellence in Service Efforts and Accomplishments Reporting" from the Association of Government Accountants, one of six agencies in the nation to do so. He also oversaw the development of the AIMs High website (www.metrokc.gov/aimshigh) that includes community condition indicators and agency performance measures.

King County has also been selected as a participant in the Government Performance Reporting Trailblazer Grant Program by the Center on Municipal Government Performance of the National Center for Civic Innovation to engage the public in performance information.

Patrick Morgan

Patrick Morgan is currently Chief of Staff to the Deputy Mayor for Environmental and Community Resources with the City of Philadelphia. His responsibilities include public affairs, policy development, and strategic planning support for the Department of Parks & Recreation and the Free Library of Philadelphia.

Previously, Patrick served as a member of the City of Philadelphia’s Performance Management Team in the Managing Director's Office. Reporting directly to the Managing Director, the Performance Management Team was charged with implementing City-wide performance improvements and measures. His primary responsibilities included serving as Project Manager for the Philly311 project. Philly311 is the City’s first-ever non-emergency 3-1-1 customer service contact center. Publicly launched on December 31, 2008, Philly311 received over 1.2 million requests for information and services during its first year of operation.

Additionally, Patrick has published articles and case studies for the Government Finance Officers Association (GFOA), the International City/County Management Association (ICMA), and other professional journals. He was also invited to participate in the Economy League of Greater Philadelphia’s Leadership Exchange and World Class Greater Philadelphia initiatives and has served as a Guest Lecturer at the University of Pennsylvania on performance management.

Patrick graduated cum laude from the University of Scranton and went on to graduate from the University of Pennsylvania's Fels Institute of Government and the Graduate School of Education earning his Master of Government Administration (M.G.A.) and Master of Science in Education (M.S.Ed) degrees. He has also completed coursework as part of the Brookings Institution’s Executive Education Program in Washington, DC. Currently, Patrick is a member of the Board of Governors at the University of Scranton and is active in other civic and community organizations.

Howard Rohm

Howard Rohm is the President and CEO of The Balanced Scorecard Institute. Howard Rohm developed the award-winning “Nine Steps to Success” balanced scorecard strategic planning and management framework, and has helped dozens of organizations worldwide build balanced scorecard and performance management and measurement systems.

Howard has worked in government and industry, including Booz, Allen & Hamilton, the Atomic Energy Commission, and the U.S. Department of Energy. He was a consultant to seven Cabinet offices in Washington, and retired from government service as the Executive Director of the Advanced Nuclear Reactor R&D Program, where he co-authored the nation’s first national energy plan and contributed to several White House studies on nuclear non-proliferation.

Howard built the Balanced Scorecard Institute from a simple website into a widely recognized training and consulting organization providing performance management and measurement services to hundreds of organizations in dozens of countries. The Balanced Scorecard Institute’s website is the number one accessed site for balanced scorecard information on the Internet.

Howard has undergraduate and graduate engineering degrees from Iowa State University and George Washington University, is a Certified Performance Technologist, and has taught and lectured at five colleges and universities. He is an adjunct professor at the U.S. Government’s Federal Executive Institute, and is listed in Who’s Who Worldwide. In 1998, he received a “1000 Points of Light” award for community service from First Lady Barbara Bush.

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